HOAVER is committed to protecting your privacy and ensuring transparency in how your personal data is handled. This Privacy Policy explains what information we collect, how we use it, and the safeguards we maintain.
Account Information: Name, email address, phone number, role (resident, board member, property manager).
HOA Data: Property details, documents, communications, service requests.
Usage Data: Device information, log files, interaction history.
We collect and process only the minimum amount of personal data necessary to operate the platform, provide essential HOA services, and comply with applicable laws.
All personal data is encrypted at rest and in transit.
Only the individual user and authorized HOA administrators have access to decrypted data.
HOAVER staff and third‑party vendors cannot access decrypted personal data.
Payments are handled by third‑party processors selected by each HOA.
HOAVER does not store or process payment card information.
Users are subject to the payment processor's privacy and security policies.
HOAVER does not sell or share personal information with third parties for advertising, marketing, or data‑broker purposes. We do not exchange personal data for monetary or non‑monetary value. Because we do not sell or share personal information, HOAVER is not required to provide a "Do Not Sell My Personal Information" link under California law.
Personal data is retained only as long as necessary to provide services or comply with applicable law.
If you request deletion of your personal data, HOAVER will delete or anonymize all data except where retention is required by law.
Financial records (invoices, payment confirmations, transaction logs) may be retained for the legally mandated period under federal or state regulations.
Where possible, data that is no longer needed is anonymized so it can no longer be linked to an identifiable individual.
We use cookies to improve user experience and gather usage analytics. No personal data is tracked without consent.
HOAVER does not sell or share personal data with advertisers.
Data may be shared with service providers only for essential platform operations under strict confidentiality agreements.
Users may request access, correction, or deletion of their personal data. Requests can be submitted through the contact form on HOAVER.com.
We may update this policy periodically. Updates will be posted with a revised effective date.